Gravity Haus recovered $17,500 in failed payments, hands-off.

The challenge

Gravity Haus was running accounts receivable by hand, combing through failed Stripe payments and manually sending reminder emails and texts to get members to pay or update their details. It was slow, error-prone, and easy to let follow-ups slip, which backed up outstanding payments and dragged on cash flow.

"Our team spent considerable time combing through failed payments, manually sending reminders. It was time-consuming and left room for missed follow-ups, which impacted cash flow and limited our productivity."

The fix

ti3 plugged into Stripe and automated the entire recovery sequence for failed transactions, with reminders going out under Gravity Haus's own brand, timed to re-engage members promptly.

"We no longer had to manually spend time on follow-ups. The ability to deploy timely reminders that re-engage members has reduced payment delays and improved cash flow consistency."

The results

Across their book, 141 failed member payments were recovered in full and $17,500 collected, each typically clearing within about three weeks of the payment failing. Non-response to balance notifications dropped and recovery rates rose, with zero manual chasing.

"Automating collections has been a game-changer. Our team can now focus on higher-value work that supports our core goals, we operate leaner and redirect resources to growth."

Who it is for

"I'd highlight the time savings and increased efficiency in recovering unpaid invoices. It's especially valuable for companies with high volumes of recurring payments, any business that needs to minimize DSO and cut the burden of manual collections."